Refund policy
At KitchenCurves, we want you to shop with confidence. If you are not fully satisfied with your purchase, we’re here to help.
📦 Returns
We offer a 14–30 day return policy on eligible items. To be eligible for a return:
- The item must be unused and in its original condition
- It must be in the original packaging
- Proof of purchase is required
Certain items (such as final sale or clearance products) may not be eligible for return.
💰 Refunds
Once your returned item is received and inspected, we will notify you about the approval or rejection of your refund.
- If approved, your refund will be processed to your original payment method
- Refunds may take 5–10 business days to appear, depending on your bank or payment provider
🔁 Exchanges
We only replace items if they are defective, damaged, or incorrect. If you need an exchange, please contact us as soon as possible.
🚚 Return Shipping
- Customers may be responsible for return shipping costs unless the item is defective or incorrect
- Shipping charges are non-refundable
📩 How to Request a Return
To start a return, please contact our support team with your order details. We will guide you through the process step by step.
⚠️ Non-Returnable Items
Some items cannot be returned, including:
- Gift cards
- Sale/discounted items (if marked non-returnable)
- Used or damaged products not due to our error
📞 Contact Us
If you have any questions about returns or refunds, feel free to contact us anytime. We are here to help.